We are dedicated to providing exemplary support to all vulnerable adults under our care, adhering to the highest standards of Good Care Practice.

This commitment is observable and assessable through the application, conduct, and supervision of quality support within our service.

Our objectives for our 16+ accommodation and support services are designed to nurture the development of vulnerable adults, empowering them to live independently by honing a range of essential skills, including:

• Ensuring a clean, comfortable, and safe living environment while treating each individual with respect and sensitivity to their unique needs and abilities.
• Delivering a flexible, attentive, and non-discriminatory support service that upholds each child’s right to independence, privacy, dignity, and fulfillment.
• Respecting each child’s needs and values regarding religion, culture, race, ethnicity, sexuality, sexual orientation, political affiliation, disabilities, or impairments.
• Ensuring that the support service aligns with agreed Contracts for Support.
• Cultivating a supportive atmosphere that encourages personal choice, achievement, independence, diversity, empowerment, personal rights, and overall well-being of vulnerable adults.
• Providing skilled care to help vulnerable adults achieve their optimal physical and mental health and well-being.
• Recognizing and respecting the individual uniqueness of all vulnerable adults and staff members.
• Upholding privacy requirements and treating all information related to individuals confidentially.
• Recognizing the individual need for personal fulfillment and offering tailored programs of meaningful activities to meet each vulnerable adults’s needs.
• Implementing a Positive Behavior Support approach to understand the underlying reasons for challenging behavior, taking into account the vulnerable adult’s life history, physical health, and emotional needs to provide appropriate support.